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Terms and Conditions

Welcome to Browz and Fly Tourism Company. By accessing our website or utilizing our travel and business services, you agree to be bound by the following terms and conditions.

1. Services Provided

Browz and Fly Tourism Company provides a comprehensive range of travel, tourism, and business solutions. We specialize in crafting personalized itineraries, flight and hotel bookings, and corporate logistics designed to create exceptional experiences.

2. Booking and Payments

  • Reservations: All bookings are subject to availability and the specific terms of third-party providers, such as airlines and hotels.
  • Pricing: Prices are subject to change based on market fluctuations until a booking is confirmed with full payment.
  • Accuracy: Customers are responsible for providing accurate personal and travel information at the time of booking.

3. Cancellations and Refunds

  • Policy: Cancellation and refund eligibility are determined by the specific service provider (e.g., airline or hotel policy).
  • Service Fees: Browz and Fly may charge a non-refundable administrative fee for processing cancellations or changes to an itinerary.
  • No-Shows: Failure to arrive for a scheduled service without prior notice will result in a 100% cancellation fee.

4. Travel Documentation and Insurance

  • Visas and Passports: It is the sole responsibility of the traveler to ensure they possess a valid passport and all necessary visas for their destination.
  • Travel Insurance: We strongly recommend that all clients purchase comprehensive travel insurance to cover unforeseen circumstances, such as medical emergencies or trip interruptions.

5. Support and Resources

We provide multiple channels for assistance and information to ensure a seamless journey:

  • Customer Support: Dedicated assistance for personalized travel and business needs.
  • Help Center: Access to essential travel guides and frequently asked questions.
  • Free Insight: Complimentary travel tips and industry updates to help you plan your next adventure.

6. Limitation of Liability

Browz and Fly Tourism Company acts as an intermediary between clients and service providers. We are not liable for any injury, loss, or damage resulting from the acts or omissions of third-party providers, including delays, cancellations, or equipment failures.

7. Contact Information

For any questions regarding these terms, please contact our team at one of our strategic locations:

  • Dubai Office: Opp Abu Hail Metro | +971 54 289 4880 | [email protected]
  • Cochin Office: ExploreXpert, Cochin, India, Opp NEDUMBASERI Airport | +91 8111821112
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