At Browz and Fly Tourism Company (Dubai), we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our travel, tourism, and business services.
1. Information We Collect
To provide exceptional travel experiences and business solutions, we may collect the following types of information:
- Personal Identifiers: Name, date of birth, gender, and nationality.
- Contact Details: Email address, phone number, and physical address.
- Travel Documents: Passport details and visa information required for international travel.
- Financial Information: Credit/debit card details and billing addresses for booking processing.
- Preference Data: Dietary requirements, seating preferences, and special assistance requests.
2. How We Use Your Information
We use the information collected to ensure a seamless experience across our service areas, including Customer Support and our Help Center:
- Booking & Reservations: To facilitate flights, hotel stays, and tour arrangements.
- Business Solutions: To provide professional services and corporate travel management.
- Communication: To send booking confirmations, flight updates, and respond to inquiries via our Customer Support team.
- Compliance: To meet legal requirements regarding immigration and travel regulations.
3. Data Sharing and Disclosure
We do not sell your personal data. However, to fulfill your travel requirements, we share information with:
- Service Providers: Airlines, hotels, transport companies, and insurance providers.
- Government Authorities: Immigration offices and customs for visa processing and travel clearance.
- Strategic Partners: Our offices in Dubai and Cochin to ensure consistent service across our strategic locations.
4. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. Our goal is to ensure your “Free Insight” and personal data remain secure at all times.
5. Your Rights
Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our support team.
6. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please reach out to us at our registered locations:
- Dubai Office:
- Address: Opp Abu Hail Metro, Dubai, UAE
- Phone: +971 54 289 4880
- Email: [email protected]
- Cochin Office:
- Address: ExploreXpert, Cochin, India, Opp NEDUMBASERI Airport
- Phone: +91 8111821112